SINNR Tights – Privacy Policy

Last updated: 29/12/2025

SINNR Tights (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

Information You Provide to Us

• Full name
• Email address
• Billing and delivery address
• Phone number
• Order details and purchase history
• Any information you provide when contacting customer support

Payment Information

Payments are processed securely by third-party payment providers.

We do not store or have access to your full card details.

Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site

This data is used for analytics, performance, and security purposes.

2. How We Use Your Information

We use your personal data to:

• Process and fulfil orders
• Deliver products to you
• Communicate about your order or enquiries
• Provide customer support
• Improve our website, products, and services
• Send marketing emails only if you have opted in
• Meet legal and accounting obligations

We will never sell your data to third parties.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – to fulfil your order
• Legal obligation – for accounting and tax records
• Legitimate interests – to improve our services and prevent fraud
• Consent – for marketing communications (which you can withdraw at any time)

4. Sharing Your Data

We may share your data with trusted third parties only where necessary, including:

• Payment processors
• Delivery and courier services
• Website hosting and ecommerce platforms
• Accounting or legal service providers

All third parties are required to handle your data securely and in compliance with data protection laws.

5. Data Retention

We retain personal data only for as long as necessary:

• Order and transaction records are kept for legal and accounting purposes
• Customer support communications are retained as needed
• Marketing data is kept until you unsubscribe

When data is no longer required, it is securely deleted.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies to:

• Ensure the website functions correctly
• Analyse traffic and usage
• Improve user experience
  

You can manage or disable cookies via your browser settings.

For more information, please see our Cookie Policy (if applicable).

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

However, no online transmission is ever 100% secure, and you use our website at your own risk.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the “Last updated” date will be revised.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]

Business Name: SINNR INTERACTIVE LTD t/a SINNR Tights

Country of Operation: United Kingdom